Shipping policy

SHIPPING POLICY

Thank you for shopping with Flowvia. Below you’ll find details about how we process and ship orders.

Order Processing
All orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or holidays.

Shipping Times
Estimated delivery times:
Canada & USA: 5–10 business days
International: 7–15 business days

Please note that delivery times are estimates and may vary due to carrier delays, customs, or high demand periods.

Shipping Costs
Shipping costs are calculated at checkout. We may offer free shipping promotions from time to time.

Tracking
Once your order has shipped, you will receive a confirmation email with tracking information so you can follow your package.

Delays
Occasionally, shipping delays may occur that are outside of our control. We appreciate your patience and understanding.

Incorrect Addresses
Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrectly entered addresses.

Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us at support@flowvia.store within 7 days of delivery and we’ll be happy to help resolve the issue.

Contact
For any shipping questions, please email us at:
support@flowvia.store